You can register on your bank's website or call and speak with an online banking expert. They'll issue a temporary PIN that allows you to access their online banking area — generally the same day. You'll use this PIN and your client card number to sign in to bank online. Once signed in, the website will direct you to a listing of your accounts.
You should change your PIN regularly. Shawn Murray, director of communications for the Canadian Bankers Association, encourages people to avoid obvious PINs. "If your wallet or card is lost with any other identification, someone could easily guess your PIN if it's a birth date or an address," he says. Murray suggests using the maximum number of characters your bank allows, and a mix of numbers and letters that someone couldn't easily guess. He also says you should never write your PIN down or share it. If you have, change it right away.
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